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Completed Not applicable Interventional Results available

Do Consumer Providers Enhance Recovery?

ClinicalTrials.gov ID: NCT00781079

Public ClinicalTrials.gov record NCT00781079. Field values are reproduced from the official study page; the official ClinicalTrials.gov record remains the source of truth for eligibility, enrollment, and contact information.

ClinicalTrials.gov public records Last synced Nov 3, 2026, 11:14 PM EST

Data is sourced from official ClinicalTrials.gov public API records. Always review the official ClinicalTrials.gov record for the latest information.

Official title

Promoting Recovery Using Mental Health Consumer Providers

Brief summary

Reproduced verbatim from the official ClinicalTrials.gov record. Not medical advice.

Serious mental illness (SMI) is the second most costly disorder treated in the VHA, yet clinical outcomes for these patients in public sector settings are often poor due to a combination of low quality care and severe cognitive and functional impairments evidenced by this group. While these problems are multifaceted, studies outside the VHA have shown that using "consumer providers" (CPs) can improve and augment public care. Similar to recovering addiction counselors, CPs are individuals with SMI who use their lived experiences to provide services to others with SMI. CPs can reach out to patients that are difficult to engage, assist patients with tasks of daily living, offer a variety of rehabilitation (vocational, social, residential) services, be role models and offer hope for recovery, and facilitate support groups. Randomized controlled and quasi-experimental trials, all done outside the VHA, have shown that CPs can provide services that yield at least equivalent patient outcomes with particular benefits noted on intensive case management teams. Based on these successes both the President's New Freedom Commission and the Veteran Administration's Mental Health Strategic Plan call for broader dissemination of CPs as way to make mental health services more recovery-oriented, a recent national priority. Because of these recent calls, employing mentally ill veterans has just begun, although no effort has been made to evaluate their impact inside the VA mental health system. Yet its success outside the VHA and the recent emphasis on recovery-oriented care suggests the need to test this model in the VHA.

Study identification

NCT ID
NCT00781079
Recruitment status
Completed
Study type
Interventional
Phase
Not applicable
Enrollment
285 participants

Conditions and interventions

Interventions

Behavioral

Eligibility (public fields only)

Age range
Not listed
Sex
All
Healthy volunteers
Healthy volunteers not accepted

This page does not interpret eligibility. Detailed inclusion and exclusion criteria are on the official ClinicalTrials.gov record.

Study timeline

Start date
Apr 2008 (Type not available)
Primary completion
Apr 2011 (Actual)
Completion
Jan 2012 (Actual)
Last update posted
Oct 11, 2018

2008 – 2012

United States locations

U.S. sites
7
U.S. states
4
U.S. cities
7
Facility City State ZIP Site status
VA Loma Linda Healthcare System, Loma Linda, CA Loma Linda California 92357 —
VA Long Beach Healthcare System, Long Beach, CA Long Beach California 90822 —
VA San Diego Healthcare System, San Diego, CA San Diego California 92161 —
VA Greater Los Angeles Healthcare System, West Los Angeles, CA West Los Angeles California 90073 —
Richard L. Roudebush VA Medical Center, Indianapolis, IN Indianapolis Indiana 46202-2884 —
VA Southern Nevada Healthcare System, North Las Vegas, NV Las Vegas Nevada 89106 —
VA Pittsburgh Healthcare System University Drive Division, Pittsburgh, PA Pittsburgh Pennsylvania 15240 —

Site contact phone numbers, emails, and investigator names are intentionally not displayed here. Open the official ClinicalTrials.gov record for site contact information.

About this trial record page

What this page shows
Public field values for ClinicalTrials.gov record NCT00781079, including study identification, conditions, interventions, eligibility (age, sex, healthy volunteer), timeline, and U.S. site list.
What this page does not do
No medical advice, eligibility judgments, treatment recommendations, study quality scoring, or AI-generated medical summaries. No site contact phone numbers, emails, or investigator names.
Where the data comes from
Sourced from the official ClinicalTrials.gov public API. The official record is the source of truth.
Last refresh
Last update posted Oct 11, 2018 · Synced Nov 3, 2026

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Open the official record

The complete public registry record, listed eligibility criteria, and available contact information for NCT00781079 live on ClinicalTrials.gov.

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