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Completed Not applicable Interventional

Study to Promote Innovation in Rural Integrated Telepsychiatry

ClinicalTrials.gov ID: NCT02738944

Public ClinicalTrials.gov record NCT02738944. Field values are reproduced from the official study page; the official ClinicalTrials.gov record remains the source of truth for eligibility, enrollment, and contact information.

ClinicalTrials.gov public records Last synced Oct 21, 2026, 1:04 PM EDT

Data is sourced from official ClinicalTrials.gov public API records. Always review the official ClinicalTrials.gov record for the latest information.

Official title

Integrated vs. Referral Care for Complex Psychiatric Disorders in Rural FQHCs

Brief summary

Reproduced verbatim from the official ClinicalTrials.gov record. Not medical advice.

Background: Community Health Centers care for over 20 million rural, low income and minority Americans every year. Patients often have complex mental health problems such as Posttraumatic Stress Disorder (PTSD) and Bipolar Disorder. However, Community Health Centers located in rural areas face substantial challenges to managing these patients due to lack of onsite mental health specialists, stigma and poor geographic access to specialty mental health services in the community. As a consequence, many rural primary care providers feel obligated, yet unprepared, to manage these disorders, and many patients receive inadequate treatment and continue to struggle with their symptoms. While integrated care models and telepsychiatry referral models are both promising approaches to managing patients with complex mental health problems in rural primary care settings, there have been no studies comparing which approach is more effective for which types of patients. Objectives: The central question examined by this study is whether it is better for offsite mental health specialists to support primary care providers' treatment of patients with PTSD and Bipolar Disorder through an integrated care model or to use telemedicine technology to facilitate referrals to offsite mental health specialists. We hypothesize that patients randomized to integrated care will have better outcomes than patients randomized to referral care. Methods: 1,000 primary care patients screening positive for PTSD or Bipolar Disorder will be recruited from Community Health Centers in three states (Arkansas, Michigan and Washington) and randomized to the integrated care model or the referral model. Patient Outcomes: Telephone surveys will be administered to patients at enrollment and at 6 and 12 month follow-ups. Telephone surveys will measure access to care, therapeutic alliance with providers, patient-centeredness, patient activation, satisfaction with care, appointment attendance, medication adherence, self-reported clinical symptoms, medication side-effects, health related quality of life, and progress towards life goals. A sub-sample of patients will be invited to participate in qualitative interviews to describe their treatment experience using their own words. Likewise, primary care providers will be invited to participate in qualitative interviews to voice their perspective.

Study identification

NCT ID
NCT02738944
Recruitment status
Completed
Study type
Interventional
Phase
Not applicable
Lead sponsor
University of Washington
Other
Enrollment
1,004 participants

Conditions and interventions

Eligibility (public fields only)

Age range
18 Years and older
Sex
All
Healthy volunteers
Healthy volunteers not accepted

This page does not interpret eligibility. Detailed inclusion and exclusion criteria are on the official ClinicalTrials.gov record.

Study timeline

Start date
Nov 2016 (Actual)
Primary completion
Jun 2020 (Actual)
Completion
Dec 2020 (Actual)
Last update posted
Dec 24, 2020

2016 – 2020

United States locations

U.S. sites
13
U.S. states
3
U.S. cities
13
Facility City State ZIP Site status
Lee County Cooperative Clinic Marianna Arkansas 72301 —
Boston Mountain Rural Health Centers Marshall Arkansas 72650 —
East Arkansas Family Health Center West Memphis Arkansas 72301 —
InterCare Community Health Network Bangor Michigan 49013 —
Cherry Health Grand Rapids Michigan 49503 —
Upper Great Lakes Family Health Center Gwinn Michigan 49841 —
Family Health Center Kalamazoo Michigan 49007 —
Health Delivery, Inc Saginaw Michigan 48607 —
Family Medical Center of Michigan Temperance Michigan 48182 —
Moses Lake Community Health Center Moses Lake Washington 98837 —
Family Health Centers Okanogan Washington 98840 —
Sea Mar Community Health Center Seattle Washington 98108 —
Yakima Neighborhood Health Services Yakima Washington 98907 —

Site contact phone numbers, emails, and investigator names are intentionally not displayed here. Open the official ClinicalTrials.gov record for site contact information.

About this trial record page

What this page shows
Public field values for ClinicalTrials.gov record NCT02738944, including study identification, conditions, interventions, eligibility (age, sex, healthy volunteer), timeline, and U.S. site list.
What this page does not do
No medical advice, eligibility judgments, treatment recommendations, study quality scoring, or AI-generated medical summaries. No site contact phone numbers, emails, or investigator names.
Where the data comes from
Sourced from the official ClinicalTrials.gov public API. The official record is the source of truth.
Last refresh
Last update posted Dec 24, 2020 · Synced Oct 21, 2026

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Open the official record

The complete public registry record, listed eligibility criteria, and available contact information for NCT02738944 live on ClinicalTrials.gov.

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