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Completed Not applicable Interventional Accepts healthy volunteers Results available

Evaluation of Behavioral Health-Virtual Patient Navigation Team (BH-VPN)

ClinicalTrials.gov ID: NCT03204643

Public ClinicalTrials.gov record NCT03204643. Field values are reproduced from the official study page; the official ClinicalTrials.gov record remains the source of truth for eligibility, enrollment, and contact information.

ClinicalTrials.gov public records Last synced Sep 2, 2026, 2:21 AM EDT

Data is sourced from official ClinicalTrials.gov public API records. Always review the official ClinicalTrials.gov record for the latest information.

Official title

An Evaluation of ED to Admission Conversion Among Patients With a Telepsychiatric Consult Who Are Followed by a Behavioral Health - Virtual Patient Navigation Team

Brief summary

Reproduced verbatim from the official ClinicalTrials.gov record. Not medical advice.

Patients who present to one of the participating EDs with a telepsychiatric consult performed will be treated and followed per the behavioral health virtual patient navigation pathway (BH-VPN) or usual care. The BH-VPN is inclusive of several components which will all be consistently applied to patients randomized to the intervention, as well as having access to behavioral health trained patient navigators. These key components are often deployed inconsistently as a part of usual care, but per the intervention, will be completed in totality for subjects who are assigned to and participate in the BH-VPN plan. This study includes a qualitative sub-study to measure perceptions of the impact of the BH-VPN on readmission rates and patient outcomes, experiences with the services provided by the BH-VPN, and provider and clinician ideas for how to improve the services provided by the BH-VPN.

Study identification

NCT ID
NCT03204643
Recruitment status
Completed
Study type
Interventional
Phase
Not applicable
Enrollment
637 participants

Conditions and interventions

Conditions

Interventions

Behavioral

Eligibility (public fields only)

Age range
18 Years and older
Sex
All
Healthy volunteers
Accepts healthy volunteers

This page does not interpret eligibility. Detailed inclusion and exclusion criteria are on the official ClinicalTrials.gov record.

Study timeline

Start date
Jun 11, 2017
Primary completion
Feb 13, 2018
Completion
Mar 30, 2018
Last update posted
Apr 20, 2022

2017 – 2018

United States locations

U.S. sites
6
U.S. states
1
U.S. cities
3
Facility City State ZIP Site status
Carolinas Medical Center Mercy Charlotte North Carolina 28207
Carolinas Healthcare System - Pineville Charlotte North Carolina 28210
Carolinas Healthcare System University Charlotte North Carolina 28262
Carolinas Healthcare System Steele Creek Charlotte North Carolina 28278
Carolinas Healthcare System Huntersville Huntersville North Carolina 28078
Carolinas Healthcare System - Union Monroe North Carolina 28112

Site contact phone numbers, emails, and investigator names are intentionally not displayed here. Open the official ClinicalTrials.gov record for site contact information.

About this trial record page

What this page shows
Public field values for ClinicalTrials.gov record NCT03204643, including study identification, conditions, interventions, eligibility (age, sex, healthy volunteer), timeline, and U.S. site list.
What this page does not do
No medical advice, eligibility judgments, treatment recommendations, study quality scoring, or AI-generated medical summaries. No site contact phone numbers, emails, or investigator names.
Where the data comes from
Sourced from the official ClinicalTrials.gov public API. The official record is the source of truth.
Last refresh
Last update posted Apr 20, 2022 · Synced Sep 2, 2026

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Open the official record

The complete protocol, eligibility criteria, and contact information for NCT03204643 live on ClinicalTrials.gov.

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