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Active, not recruiting Not applicable Interventional Accepts healthy volunteers

Financial Navigation Program to Improve Understanding and Management of Financial Aspects of Cancer Care for Patients and Their Spouses

ClinicalTrials.gov ID: NCT04960787

Public ClinicalTrials.gov record NCT04960787. Field values are reproduced from the official study page; the official ClinicalTrials.gov record remains the source of truth for eligibility, enrollment, and contact information.

ClinicalTrials.gov public records Last synced Oct 20, 2026, 3:12 PM EDT

Data is sourced from official ClinicalTrials.gov public API records. Always review the official ClinicalTrials.gov record for the latest information.

Official title

A Randomized Trial Addressing Cancer-Related Financial Hardship Through Delivery of a Proactive Financial Navigation Intervention (CREDIT)

Brief summary

Reproduced verbatim from the official ClinicalTrials.gov record. Not medical advice.

This clinical trial examines a financial navigation program in helping patients (and their spouses or partner caregivers, if participating) understand and better manage the financial aspects of cancer care. Cancer patients and their spouse/partner caregivers may be at high risk for financial problems because of the cost of cancer treatment. A financial navigator is a person or team who works with patients and their families to help them reduce stress or hardship related to the cost of cancer treatment. Financial navigators help patients understand their out-of-pocket expenses and what their health insurance plans may cover. Financial navigation may also help patients set up payment plans, find cost-saving methods for treatments, and improve access to healthcare services that the patient needs. Providing financial navigation to patients may help reduce financial worries and improve quality of life.

Study identification

NCT ID
NCT04960787
Recruitment status
Active, not recruiting
Study type
Interventional
Phase
Not applicable
Lead sponsor
SWOG Cancer Research Network
Network
Enrollment
331 participants

Conditions and interventions

Eligibility (public fields only)

Age range
18 Years and older
Sex
All
Healthy volunteers
Accepts healthy volunteers

This page does not interpret eligibility. Detailed inclusion and exclusion criteria are on the official ClinicalTrials.gov record.

Study timeline

Start date
Oct 12, 2021 (Actual)
Primary completion
Sep 1, 2026 (Estimated)
Completion
Oct 1, 2026 (Estimated)
Last update posted
May 14, 2026

2021 – 2026

United States locations

U.S. sites
264
U.S. states
33
U.S. cities
214
Facility City State ZIP Site status
Fairbanks Memorial Hospital Fairbanks Alaska 99701 —
Mercy Hospital Fort Smith Fort Smith Arkansas 72903 —
Kaiser Permanente-Deer Valley Medical Center Antioch California 94531 —
Epic Care-Dublin Dublin California 94568 —
Kaiser Permanente Dublin Dublin California 94568 —
Epic Care Partners in Cancer Care Emeryville California 94608 —
Kaiser Permanente-Fremont Fremont California 94538 —
Kaiser Permanente-Fresno Fresno California 93720 —
Contra Costa Regional Medical Center Martinez California 94553-3156 —
Kaiser Permanente-Modesto Modesto California 95356 —
Kaiser Permanente-Oakland Oakland California 94611 —
Kaiser Permanente- Marshall Medical Offices Redwood City California 94063 —
Kaiser Permanente-Richmond Richmond California 94801 —
Kaiser Permanente-Roseville Roseville California 95661 —
Kaiser Permanente Downtown Commons Sacramento California 95814 —
Kaiser Permanente-South Sacramento Sacramento California 95823 —
Kaiser Permanente-San Francisco San Francisco California 94115 —
Kaiser Permanente-Santa Teresa-San Jose San Jose California 95119 —
Kaiser Permanente San Leandro San Leandro California 94577 —
Kaiser San Rafael-Gallinas San Rafael California 94903 —
Kaiser Permanente Medical Center - Santa Clara Santa Clara California 95051 —
Kaiser Permanente-Santa Rosa Santa Rosa California 95403 —
Kaiser Permanente-South San Francisco South San Francisco California 94080 —
Kaiser Permanente-Stockton Stockton California 95210 —
Kaiser Permanente Medical Center-Vacaville Vacaville California 95688 —
Kaiser Permanente-Vallejo Vallejo California 94589 —
Kaiser Permanente-Walnut Creek Walnut Creek California 94596 —
Epic Care Cyberknife Center Walnut Creek California 94597 —
Rocky Mountain Cancer Centers-Aurora Aurora Colorado 80012 —
Rocky Mountain Cancer Centers-Boulder Boulder Colorado 80304 —
Rocky Mountain Cancer Centers - Centennial Centennial Colorado 80112 —
Kaiser Permanente-Franklin Denver Colorado 80205 —
Rocky Mountain Cancer Centers-Midtown Denver Colorado 80218 —
Rocky Mountain Cancer Centers-Rose Denver Colorado 80220 —
Rocky Mountain Cancer Centers - Swedish Englewood Colorado 80113 —
Kaiser Permanente-Rock Creek Lafayette Colorado 80026 —
Rocky Mountain Cancer Centers-Lakewood Lakewood Colorado 80228 —
Rocky Mountain Cancer Centers-Littleton Littleton Colorado 80120 —
Kaiser Permanente-Lone Tree Lone Tree Colorado 80124 —
Rocky Mountain Cancer Centers-Sky Ridge Lone Tree Colorado 80124 —
Rocky Mountain Cancer Centers-Thornton Thornton Colorado 80260 —
Beebe South Coastal Health Campus Frankford Delaware 19945 —
Helen F Graham Cancer Center Newark Delaware 19713 —
Medical Oncology Hematology Consultants PA Newark Delaware 19713 —
Beebe Health Campus Rehoboth Beach Delaware 19971 —
Augusta University Medical Center Augusta Georgia 30912 —
John B Amos Cancer Center Columbus Georgia 31904 —
Memorial Health University Medical Center Savannah Georgia 31404 —
Lewis Cancer and Research Pavilion at Saint Joseph's/Candler Savannah Georgia 31405 —
Hawaii Cancer Care Inc - Waterfront Plaza Honolulu Hawaii 96813 —
Queen's Medical Center Honolulu Hawaii 96813 —
Straub Clinic and Hospital Honolulu Hawaii 96813 —
University of Hawaii Cancer Center Honolulu Hawaii 96813 —
Kaiser Permanente Moanalua Medical Center Honolulu Hawaii 96819 —
Kapiolani Medical Center for Women and Children Honolulu Hawaii 96826 —
Hawaii Cancer Care - Westridge ‘Aiea Hawaii 96701 —
Pali Momi Medical Center ‘Aiea Hawaii 96701 —
Saint Anthony's Health Alton Illinois 62002 —
Rush - Copley Medical Center Aurora Illinois 60504 —
Bromenn Lifecare Center Bloomington Illinois 61701 —
Illinois CancerCare-Bloomington Bloomington Illinois 61704 —
Illinois CancerCare-Canton Canton Illinois 61520 —
Illinois CancerCare-Carthage Carthage Illinois 62321 —
Centralia Oncology Clinic Centralia Illinois 62801 —
Carle at The Riverfront Danville Illinois 61832 —
Cancer Care Specialists of Illinois - Decatur Decatur Illinois 62526 —
Illinois CancerCare-Dixon Dixon Illinois 61021 —
Crossroads Cancer Center Effingham Illinois 62401 —
Illinois CancerCare-Eureka Eureka Illinois 61530 —
Illinois CancerCare-Galesburg Galesburg Illinois 61401 —
Illinois CancerCare-Kewanee Clinic Kewanee Illinois 61443 —
Illinois CancerCare-Macomb Macomb Illinois 61455 —
Carle Physician Group-Mattoon/Charleston Mattoon Illinois 61938 —
Good Samaritan Regional Health Center Mount Vernon Illinois 62864 —
Bromenn Regional Medical Center Normal Illinois 61761 —
Carle Cancer Institute Normal Normal Illinois 61761 —
Cancer Care Center of O'Fallon O'Fallon Illinois 62269 —
Illinois CancerCare-Ottawa Clinic Ottawa Illinois 61350 —
Illinois CancerCare-Pekin Pekin Illinois 61554 —
Illinois CancerCare-Peoria Peoria Illinois 61615 —
Illinois CancerCare-Peru Peru Illinois 61354 —
Illinois CancerCare-Princeton Princeton Illinois 61356 —
Southern Illinois University School of Medicine Springfield Illinois 62702 —
Springfield Clinic Springfield Illinois 62702 —
Memorial Medical Center Springfield Illinois 62781 —
Carle Cancer Center Urbana Illinois 61801 —
Illinois CancerCare - Washington Washington Illinois 61571 —
Rush-Copley Healthcare Center Yorkville Illinois 60560 —
Mary Greeley Medical Center Ames Iowa 50010 —
McFarland Clinic - Ames Ames Iowa 50010 —
McFarland Clinic - Boone Boone Iowa 50036 —
Oncology Associates at Mercy Medical Center Cedar Rapids Iowa 52403 —
Medical Oncology and Hematology Associates-Des Moines Des Moines Iowa 50309 —
Mercy Medical Center - Des Moines Des Moines Iowa 50314 —
McFarland Clinic - Trinity Cancer Center Fort Dodge Iowa 50501 —
McFarland Clinic - Jefferson Jefferson Iowa 50129 —
McFarland Clinic - Marshalltown Marshalltown Iowa 50158 —
Central Care Cancer Center - Garden City Garden City Kansas 67846 —
Central Care Cancer Center - Great Bend Great Bend Kansas 67530 —
HaysMed University of Kansas Health System Hays Kansas 67601 —
Lawrence Memorial Hospital Lawrence Kansas 66044 —
Olathe Health Cancer Center Olathe Kansas 66061 —
University of Kansas Cancer Center-Overland Park Overland Park Kansas 66210 —
University of Kansas Hospital-Indian Creek Campus Overland Park Kansas 66211 —
Ascension Via Christi - Pittsburg Pittsburg Kansas 66762 —
Salina Regional Health Center Salina Kansas 67401 —
University of Kansas Health System Saint Francis Campus Topeka Kansas 66606 —
University of Kansas Hospital-Westwood Cancer Center Westwood Kansas 66205 —
Flaget Memorial Hospital Bardstown Kentucky 40004 —
Saint Joseph Radiation Oncology Resource Center Lexington Kentucky 40504 —
Saint Joseph Hospital East Lexington Kentucky 40509 —
Saint Joseph London London Kentucky 40741 —
LSU Health Baton Rouge-North Clinic Baton Rouge Louisiana 70805 —
Louisiana Hematology Oncology Associates LLC Baton Rouge Louisiana 70809 —
Our Lady of the Lake Physicians Group - Medical Oncology Baton Rouge Louisiana 70809 —
Louisiana Hematology Oncology Associates Baton Rouge Louisiana 70817 —
Our Lady of the Lake Medical Oncology Baton Rouge Louisiana 70817 —
LSU Health Sciences Center at Shreveport Shreveport Louisiana 71103 —
Harold Alfond Center for Cancer Care Augusta Maine 04330 —
MaineHealth/SMHC Cancer Care and Blood Disorders-Biddeford Biddeford Maine 04005 —
Stephens Memorial Hospital Norway Maine 04268 —
MaineHealth/SMHC Cancer Care and Blood Disorders-Sanford Sanford Maine 04073 —
Maine Medical Center- Scarborough Campus Scarborough Maine 04074 —
Maine Medical Partners - South Portland South Portland Maine 04106 —
Saint Joseph Mercy Hospital Ann Arbor Michigan 48106 —
Bronson Battle Creek Battle Creek Michigan 49017 —
Saint Joseph Mercy Brighton Brighton Michigan 48114 —
Saint Joseph Mercy Canton Canton Michigan 48188 —
Saint Joseph Mercy Chelsea Chelsea Michigan 48118 —
Genesee Cancer and Blood Disease Treatment Center Flint Michigan 48503 —
Genesee Hematology Oncology PC Flint Michigan 48503 —
Genesys Hurley Cancer Institute Flint Michigan 48503 —
Spectrum Health at Butterworth Campus Grand Rapids Michigan 49503 —
Trinity Health Grand Rapids Hospital Grand Rapids Michigan 49503 —
West Michigan Cancer Center Kalamazoo Michigan 49007 —
Trinity Health Saint Mary Mercy Livonia Hospital Livonia Michigan 48154 —
Spectrum Health Reed City Hospital Reed City Michigan 49677 —
Munson Medical Center Traverse City Michigan 49684 —
Essentia Health Saint Joseph's Medical Center Brainerd Minnesota 56401 —
Minnesota Oncology - Burnsville Burnsville Minnesota 55337 —
Mercy Hospital Coon Rapids Minnesota 55433 —
Essentia Health Saint Mary's - Detroit Lakes Clinic Detroit Lakes Minnesota 56501 —
Essentia Health Cancer Center Duluth Minnesota 55805 —
Fairview Southdale Hospital Edina Minnesota 55435 —
Essentia Health - Fosston Fosston Minnesota 56542 —
Unity Hospital Fridley Minnesota 55432 —
Fairview Clinics and Surgery Center Maple Grove Maple Grove Minnesota 55369 —
Saint John's Hospital - Healtheast Maplewood Minnesota 55109 —
Abbott-Northwestern Hospital Minneapolis Minnesota 55407 —
Hennepin County Medical Center Minneapolis Minnesota 55415 —
Monticello Cancer Center Monticello Minnesota 55362 —
New Ulm Medical Center New Ulm Minnesota 56073 —
Park Nicollet Clinic - Saint Louis Park Saint Louis Park Minnesota 55416 —
Regions Hospital Saint Paul Minnesota 55101 —
Lakeview Hospital Stillwater Minnesota 55082 —
Ridgeview Medical Center Waconia Minnesota 55387 —
Rice Memorial Hospital Willmar Minnesota 56201 —
Minnesota Oncology Hematology PA-Woodbury Woodbury Minnesota 55125 —
Fairview Lakes Medical Center Wyoming Minnesota 55092 —
Saint Louis Cancer and Breast Institute-Ballwin Ballwin Missouri 63011 —
Central Care Cancer Center - Bolivar Bolivar Missouri 65613 —
Saint Francis Medical Center Cape Girardeau Missouri 63703 —
Parkland Health Center - Farmington Farmington Missouri 63640 —
Freeman Health System Joplin Missouri 64804 —
Mercy Hospital Joplin Joplin Missouri 64804 —
Truman Medical Centers Kansas City Missouri 64108 —
University of Kansas Cancer Center - North Kansas City Missouri 64154 —
University of Kansas Cancer Center - Lee's Summit Lee's Summit Missouri 64064 —
University of Kansas Cancer Center at North Kansas City Hospital North Kansas City Missouri 64116 —
Delbert Day Cancer Institute at PCRMC Rolla Missouri 65401 —
Heartland Regional Medical Center Saint Joseph Missouri 64506 —
Mercy Hospital Springfield Springfield Missouri 65804 —
CoxHealth South Hospital Springfield Missouri 65807 —
Saint Louis Cancer and Breast Institute-South City St Louis Missouri 63109 —
Mercy Hospital South St Louis Missouri 63128 —
Missouri Baptist Medical Center St Louis Missouri 63131 —
Mercy Hospital Saint Louis St Louis Missouri 63141 —
Missouri Baptist Outpatient Center-Sunset Hills Sunset Hills Missouri 63127 —
Billings Clinic Cancer Center Billings Montana 59101 —
Bozeman Deaconess Hospital Bozeman Montana 59715 —
CHI Health Good Samaritan Kearney Nebraska 68847 —
OptumCare Cancer Care at Seven Hills Henderson Nevada 89052 —
OptumCare Cancer Care at Charleston Las Vegas Nevada 89102 —
OptumCare Cancer Care at MountainView Las Vegas Nevada 89128 —
OptumCare Cancer Care at Fort Apache Las Vegas Nevada 89148 —
Hackettstown Medical Center Hackettstown New Jersey 07840 —
Morristown Medical Center Morristown New Jersey 07960 —
Newton Medical Center Newton New Jersey 07860 —
Overlook Hospital Summit New Jersey 07902 —
Lovelace Medical Center-Saint Joseph Square Albuquerque New Mexico 87102 —
University of New Mexico Cancer Center Albuquerque New Mexico 87102 —
Lovelace Radiation Oncology Albuquerque New Mexico 87109 —
Lovelace Women's Hospital Albuquerque New Mexico 87109 —
Memorial Medical Center - Las Cruces Las Cruces New Mexico 88011 —
Lourdes Hospital Binghamton New York 13905 —
Northwell Health/Center for Advanced Medicine Lake Success New York 11042 —
NYP/Columbia University Medical Center/Herbert Irving Comprehensive Cancer Center New York New York 10032 —
Montefiore Medical Center-Einstein Campus The Bronx New York 10461 —
Montefiore Medical Center - Moses Campus The Bronx New York 10467 —
Randolph Hospital Asheboro North Carolina 27203 —
Cone Health Cancer Center at Alamance Regional Burlington North Carolina 27215 —
CaroMont Regional Medical Center Gastonia North Carolina 28054 —
Cone Health Cancer Center Greensboro North Carolina 27403 —
Cone Heath Cancer Center at Mebane Mebane North Carolina 27302 —
Annie Penn Memorial Hospital Reidsville North Carolina 27320 —
Essentia Health Cancer Center-South University Clinic Fargo North Dakota 58103 —
Essentia Health - Jamestown Clinic Jamestown North Dakota 58401 —
Strecker Cancer Center-Belpre Belpre Ohio 45714 —
Good Samaritan Hospital - Cincinnati Cincinnati Ohio 45220 —
Columbus Oncology and Hematology Associates Inc Columbus Ohio 43214 —
Delaware Health Center-Grady Cancer Center Delaware Ohio 43015 —
Armes Family Cancer Center Findlay Ohio 45840 —
OhioHealth Mansfield Hospital Mansfield Ohio 44903 —
Knox Community Hospital Mount Vernon Ohio 43050 —
Mercy Health Perrysburg Cancer Center Perrysburg Ohio 43551 —
Mercy Health - Saint Anne Hospital Toledo Ohio 43623 —
Mercy Hospital Oklahoma City Oklahoma City Oklahoma 73120 —
Kaiser Permanente Northwest Portland Oregon 97227 —
Geisinger Medical Center-Cancer Center Hazleton Hazleton Pennsylvania 18201 —
Geisinger Cancer Services-Pottsville Pottsville Pennsylvania 17901 —
Geisinger Wyoming Valley/Henry Cancer Center Wilkes-Barre Pennsylvania 18711 —
Saint Joseph's/Candler - Bluffton Campus Bluffton South Carolina 29910 —
Prisma Health Cancer Institute - Spartanburg Boiling Springs South Carolina 29316 —
Medical University of South Carolina Charleston South Carolina 29425 —
Prisma Health Cancer Institute - Easley Easley South Carolina 29640 —
Gibbs Cancer Center-Gaffney Gaffney South Carolina 29341 —
Tidelands Georgetown Memorial Hospital Georgetown South Carolina 29440 —
Waccamaw Oncology - Georgetown Georgetown South Carolina 29440 —
Prisma Health Cancer Institute - Butternut Greenville South Carolina 29605 —
Prisma Health Cancer Institute - Faris Greenville South Carolina 29605 —
Prisma Health Greenville Memorial Hospital Greenville South Carolina 29605 —
Prisma Health Cancer Institute - Eastside Greenville South Carolina 29615 —
Self Regional Healthcare Greenwood South Carolina 29646 —
Prisma Health Cancer Institute - Greer Greer South Carolina 29650 —
Gibbs Cancer Center-Pelham Greer South Carolina 29651 —
Waccamaw Oncology-Murrells Inlet Murrells Inlet South Carolina 29576 —
Waccamaw Oncology-Myrtle Beach Myrtle Beach South Carolina 29577 —
Prisma Health Cancer Institute - Seneca Seneca South Carolina 29672 —
Spartanburg Medical Center Spartanburg South Carolina 29303 —
MGC Hematology Oncology-Union Union South Carolina 29379 —
Ballad Health Cancer Care - Kingsport Kingsport Tennessee 37660 —
Vanderbilt University/Ingram Cancer Center Nashville Tennessee 37232 —
Wellmont Medical Associates-Bristol Bristol Virginia 24201 —
Bon Secours Memorial Regional Medical Center Mechanicsville Virginia 23116 —
Bon Secours Saint Francis Medical Center Midlothian Virginia 23114 —
Bon Secours Saint Mary's Hospital Richmond Virginia 23226 —
VCU Massey Cancer Center at Stony Point Richmond Virginia 23235 —
Virginia Commonwealth University/Massey Cancer Center Richmond Virginia 23298 —
VCU Community Memorial Health Center South Hill Virginia 23970 —
PeaceHealth Saint Joseph Medical Center Bellingham Washington 98225 —
Swedish Cancer Institute-Edmonds Edmonds Washington 98026 —
Swedish Cancer Institute-Issaquah Issaquah Washington 98029 —
Providence Regional Cancer System-Lacey Lacey Washington 98503 —
Jefferson Healthcare Port Townsend Washington 98368 —
Valley Medical Center Renton Washington 98055 —
Swedish Medical Center-First Hill Seattle Washington 98122 —
PeaceHealth United General Medical Center Sedro-Woolley Washington 98284 —
ThedaCare Regional Cancer Center Appleton Wisconsin 54911 —
HSHS Sacred Heart Hospital Eau Claire Wisconsin 54701 —
Saint Vincent Hospital Cancer Center Green Bay Green Bay Wisconsin 54301 —
Saint Vincent Hospital Cancer Center at Saint Mary's Green Bay Wisconsin 54303 —
Cancer Center of Western Wisconsin New Richmond Wisconsin 54017 —
Saint Vincent Hospital Cancer Center at Oconto Falls Oconto Falls Wisconsin 54154 —
Saint Vincent Hospital Cancer Center at Sturgeon Bay Sturgeon Bay Wisconsin 54235-1495 —

Site contact phone numbers, emails, and investigator names are intentionally not displayed here. Open the official ClinicalTrials.gov record for site contact information.

Non-U.S. locations

This page focuses on the U.S. directory. The official record also lists 2 non-U.S. sites.

About this trial record page

What this page shows
Public field values for ClinicalTrials.gov record NCT04960787, including study identification, conditions, interventions, eligibility (age, sex, healthy volunteer), timeline, and U.S. site list.
What this page does not do
No medical advice, eligibility judgments, treatment recommendations, study quality scoring, or AI-generated medical summaries. No site contact phone numbers, emails, or investigator names.
Where the data comes from
Sourced from the official ClinicalTrials.gov public API. The official record is the source of truth.
Last refresh
Last update posted May 14, 2026 · Synced Oct 20, 2026

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Open the official record

The complete public registry record, listed eligibility criteria, and available contact information for NCT04960787 live on ClinicalTrials.gov.

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